An overview of Document Solution Center
Transcription- Learn the details of our transcription services
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The professional outsourcing company for all your transcription and document needs.






INSURANCE

Our goal at DSC is to provide our clients with control over their document workflow through our service while enjoying the economic benefits of outsourcing.


  • Outsourced service to reduce transcription costs
  • 24-hour turnaround time (even sooner when needed)
  • Centralized dictation for better tracking
  • Access to management reports on demand for better "control" of work flow
  • Electronic retrieval of finished reports on demand (no waiting for transcription service to forward reports)
  • Automation to prevent the loss of dictation
  • Access to archives for retrieval of duplicate reports on demand
  • Detailed summary billing and built-in auditing modules to ensure accuracy of billing
  • Customizable voice prompts to promote user-friendly service
  • Automated quality control module to ensure customer satisfaction
In addition to dictating reports and correspondence over the phone, our system also supports a claims adjuster's ability to record statements taken via teleconference or relayed directly from the field. The flexibility of the system supports both immediate transcription of those recordings as well as long-term archival for later transcription. The librarian features of the system organize the archival and retrieval process in a seamless and secure environment.

To learn more about DSC's dictation technology for the insurance industry, please call us at 1-877-547-1633.


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